3MBS Privacy Policy

3MBS is committed to maintaining the trust and confidence of its stakeholders and providing exceptional levels of customer service. As a small, community-sector organisation, we are not required to comply with the provisions of the Privacy Act 1988 (Cth), but we nevertheless wish to assure customers of our commitment to protecting their privacy. For this reason we describe below some of our procedures for handling personal information.

3MBS collects personal information (such as names, addresses, telephone numbers, email addresses, credit card details and purchasing history) for the purposes of:

• enabling people to subscribe to the station and to order and purchase tickets to events and merchandise offered by 3MBS and otherwise make use of the products and services we offer;
• verifying subscriber identity and details;
• fulfilling customers’ orders and sending the purchases to customers;
• operating, managing and improving the services we provide (including charging and payment);
• periodically sending customers information on forthcoming events, products we supply, industry information, competitions and promotions.
  

If customers do not provide us with certain personal information, we may not be able to provide them with the services they require.

Customers’ personal information is stored in a secure database.

In the course of providing services to our customers, 3MBS may disclose customers’ personal information to contractors who perform services on our behalf. We do not disclose personal information to contractors other than for the purposes described above.

Please let us know if your personal information changes and help us to ensure that the information we hold is accurate, complete and up-to-date.